{"id":16556,"date":"2021-07-29T12:14:30","date_gmt":"2021-07-29T10:14:30","guid":{"rendered":"https:\/\/www.stem.it\/?page_id=16556"},"modified":"2025-03-28T16:17:51","modified_gmt":"2025-03-28T15:17:51","slug":"support","status":"publish","type":"page","link":"https:\/\/www.stem.it\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mi8jj-44c1f3f4a3f0e053bdc1f1132924457f\">\n.avia-section.av-mi8jj-44c1f3f4a3f0e053bdc1f1132924457f .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.stem.it\/wp-content\/uploads\/2021\/07\/mobile-device-management-2-1.jpg);\nbackground-position:100% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-mi8jj-44c1f3f4a3f0e053bdc1f1132924457f main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  landing-stem av-small-hide av-mini-hide avia-full-stretch av-parallax-section avia-bg-style-parallax av-minimum-height av-minimum-height-25 av-height-25  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-kkvpf-e97c747c01f9da8b9d33d0e84bf82c4b sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkvpf-e97c747c01f9da8b9d33d0e84bf82c4b\">\n.flex_column.av-kkvpf-e97c747c01f9da8b9d33d0e84bf82c4b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kkvpf-e97c747c01f9da8b9d33d0e84bf82c4b av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic bottom-to-top av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiiowxjp-55a087d2902997268dd180fe93540c1d\">\n#top .av_textblock_section.av-kiiowxjp-55a087d2902997268dd180fe93540c1d .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kiiowxjp-55a087d2902997268dd180fe93540c1d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1 class=\"av-special-heading-tag \" style=\"text-align: center;\">STEM Support<\/h1>\n<h4 style=\"text-align: center;\"><strong>ARE YOU AN OPERATOR OR A STEM TECHNICIAN?<\/strong><\/h4>\n<h4 style=\"text-align: center;\"><strong>DOWNLOAD OUR APP TO CONNECT TO YOUR DEVICE<\/strong><\/h4>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mi8jj-15-1b6c9ddb07270f3fe931791bcffb7bef\">\n.avia-section.av-mi8jj-15-1b6c9ddb07270f3fe931791bcffb7bef .av-parallax .av-parallax-inner{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.stem.it\/wp-content\/uploads\/2021\/07\/mobile-device-management-2-1.jpg);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-mi8jj-15-1b6c9ddb07270f3fe931791bcffb7bef main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_section  landing-stem av-desktop-hide av-medium-hide avia-full-stretch av-parallax-section avia-bg-style-parallax av-minimum-height av-minimum-height-75 av-height-75  container_wrap sidebar_right'  data-section-bg-repeat='stretch' data-av_minimum_height_pc='75' data-av_min_height_opt='75'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-kkvpf-14-8aafe2337a9b8c2a22ba51d179a6da4e sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkvpf-14-8aafe2337a9b8c2a22ba51d179a6da4e\">\n.flex_column.av-kkvpf-14-8aafe2337a9b8c2a22ba51d179a6da4e{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-kkvpf-14-8aafe2337a9b8c2a22ba51d179a6da4e av_one_full  avia-builder-el-4  avia-builder-el-no-sibling  first flex_column_table_cell av-equal-height-column av-align-middle av-animated-generic bottom-to-top av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiiowxjp-13-4f217373a11302b6db09bd069e3f2fbf\">\n#top .av_textblock_section.av-kiiowxjp-13-4f217373a11302b6db09bd069e3f2fbf .avia_textblock{\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-kiiowxjp-13-4f217373a11302b6db09bd069e3f2fbf '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1 class=\"av-special-heading-tag \" style=\"text-align: center;\">STEM Support<\/h1>\n<h4 style=\"text-align: center;\"><strong>ARE YOU AN OPERATOR OR A STEM TECHNICIAN?<\/strong><\/h4>\n<h4 style=\"text-align: center;\"><strong>DOWNLOAD OUR APP TO CONNECT TO YOUR DEVICE<\/strong><\/h4>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiio8dy3-ffe1885539a30410716cd7c3ceb9aa1d\">\n.avia-section.av-kiio8dy3-ffe1885539a30410716cd7c3ceb9aa1d{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_3'  class='avia-section av-kiio8dy3-ffe1885539a30410716cd7c3ceb9aa1d main_color avia-section-default avia-no-border-styling  avia-builder-el-6  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-308yzqk-2c1d5e09c1153c8b71750328d02c211c\">\n#top .av-special-heading.av-308yzqk-2c1d5e09c1153c8b71750328d02c211c{\npadding-bottom:10px;\ncolor:#06447b;\n}\nbody .av-special-heading.av-308yzqk-2c1d5e09c1153c8b71750328d02c211c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-308yzqk-2c1d5e09c1153c8b71750328d02c211c .special-heading-inner-border{\nborder-color:#06447b;\n}\n.av-special-heading.av-308yzqk-2c1d5e09c1153c8b71750328d02c211c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-308yzqk-2c1d5e09c1153c8b71750328d02c211c av-special-heading-h4 custom-color-heading  avia-builder-el-7  el_before_av_one_fifth  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >STEM Connect App<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f265pit-ba5947c947ba4a7ed46c62fa21e472f9\">\n.flex_column.av-f265pit-ba5947c947ba4a7ed46c62fa21e472f9{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-f265pit-ba5947c947ba4a7ed46c62fa21e472f9 av_one_fifth  avia-builder-el-8  el_after_av_heading  el_before_av_two_fifth  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kraequ7u-ccae488a611ec0ec3dd33d9b3f48fa98\">\n#top .hr.hr-invisible.av-kraequ7u-ccae488a611ec0ec3dd33d9b3f48fa98{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-kraequ7u-ccae488a611ec0ec3dd33d9b3f48fa98 hr-invisible  avia-builder-el-9  el_before_av_textblock  avia-builder-el-first  av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiioztzx-08c635b2cce37d6442fcef61b2e29d48\">\n#top .av_textblock_section.av-kiioztzx-08c635b2cce37d6442fcef61b2e29d48 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-kiioztzx-08c635b2cce37d6442fcef61b2e29d48 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-16597\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2025\/03\/Icona-App-STEM-CONNECT-DEF-512x512px.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-f265pit-11-c254ab7d642e5beb07eaca317237d219\">\n.flex_column.av-f265pit-11-c254ab7d642e5beb07eaca317237d219{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-f265pit-11-c254ab7d642e5beb07eaca317237d219 av_two_fifth  avia-builder-el-11  el_after_av_one_fifth  el_before_av_two_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kiioztzx-9-d3fd8a99b4aa47ad89ba5036bc051ab3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Make the operation of Sherpa, the assisted loading device, even more efficient and intuitive with the Stem Connect app. Thanks to BLE (Bluetooth Low Energy) technology, you can quickly connect to the device to manage its settings, monitor performance, and access diagnostics. This way, you&#8217;ll always keep your Sherpa system performing optimally.<\/p>\n<p>Some features require credentials provided by Stem in the product user manual.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ed64qc5-a2ed9299a94d5c22a0fb3d6299b11e29\">\n.flex_column.av-ed64qc5-a2ed9299a94d5c22a0fb3d6299b11e29{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-ed64qc5-a2ed9299a94d5c22a0fb3d6299b11e29 av_two_fifth  avia-builder-el-13  el_after_av_two_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiiq3ged-7d547d8a735534e369e64a83e0b0553f\">\n#top .av_textblock_section.av-kiiq3ged-7d547d8a735534e369e64a83e0b0553f .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-kiiq3ged-7d547d8a735534e369e64a83e0b0553f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><strong><a href=\"https:\/\/apps.apple.com\/us\/app\/stem-connect\/id1577509982\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36590\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png\" alt=\"\" width=\"250\" height=\"84\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png 499w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-300x100.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-495x167.png 495w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiiq3ged-5-fa8b893d9fd2039bca78f40166882871\">\n#top .av_textblock_section.av-kiiq3ged-5-fa8b893d9fd2039bca78f40166882871 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-kiiq3ged-5-fa8b893d9fd2039bca78f40166882871 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=org.stem.connect&#038;hl=en\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36596\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png\" alt=\"\" width=\"250\" height=\"74\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png 564w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge-300x89.png 300w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8squxsa-879a051bdd827b8d809e7ce26b713f9b\">\n.avia-section.av-m8squxsa-879a051bdd827b8d809e7ce26b713f9b{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-m8squxsa-879a051bdd827b8d809e7ce26b713f9b main_color avia-section-default avia-no-border-styling  avia-builder-el-16  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8squrru-58759bfe015c02fd8e80b634413a747f\">\n#top .av-special-heading.av-m8squrru-58759bfe015c02fd8e80b634413a747f{\npadding-bottom:10px;\ncolor:#06447b;\n}\nbody .av-special-heading.av-m8squrru-58759bfe015c02fd8e80b634413a747f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m8squrru-58759bfe015c02fd8e80b634413a747f .special-heading-inner-border{\nborder-color:#06447b;\n}\n.av-special-heading.av-m8squrru-58759bfe015c02fd8e80b634413a747f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m8squrru-58759bfe015c02fd8e80b634413a747f av-special-heading-h4 custom-color-heading  avia-builder-el-17  el_before_av_one_fifth  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >STEM Global Service App<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c8xze4-2f185816ffeb2396669da16a471994a3\">\n.flex_column.av-c8xze4-2f185816ffeb2396669da16a471994a3{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-c8xze4-2f185816ffeb2396669da16a471994a3 av_one_fifth  avia-builder-el-18  el_after_av_heading  el_before_av_two_fifth  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-actzsc-2230a7310e811850cafdf12781a41aa0\">\n#top .hr.hr-invisible.av-actzsc-2230a7310e811850cafdf12781a41aa0{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-actzsc-2230a7310e811850cafdf12781a41aa0 hr-invisible  avia-builder-el-19  el_before_av_textblock  avia-builder-el-first  av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8squkn4-aee6daa5e50574184b5b4134a0ee863c\">\n#top .av_textblock_section.av-m8squkn4-aee6daa5e50574184b5b4134a0ee863c .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8squkn4-aee6daa5e50574184b5b4134a0ee863c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-16597\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2025\/03\/Icona-App-GLOBAL-SERVICE-Android-512x512px.jpg\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2hayya4-e039ebfb5acf88c3e998f71caff47038\">\n.flex_column.av-2hayya4-e039ebfb5acf88c3e998f71caff47038{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2hayya4-e039ebfb5acf88c3e998f71caff47038 av_two_fifth  avia-builder-el-21  el_after_av_one_fifth  el_before_av_two_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-25y0auk-3ffe9b798109db0c88cbb6f68a5034ec '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>With Global Service, you have full control of your Stem device fleet. You can perform remote diagnostics at any time, check device operability, and monitor key data such as voltage levels, usage cycles, and working hours. The app also allows you to download manuals, request assistance, plan maintenance interventions, organize product training, and receive the corresponding authorizations, all in one app. Wherever you are, you&#8217;ll have complete control over your devices.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1jg6ht8-3033fbf4091772f214be51f496058c10\">\n.flex_column.av-1jg6ht8-3033fbf4091772f214be51f496058c10{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1jg6ht8-3033fbf4091772f214be51f496058c10 av_two_fifth  avia-builder-el-23  el_after_av_two_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-15pazsc-489cdb01e3153c705f621c89f2a51602\">\n#top .av_textblock_section.av-15pazsc-489cdb01e3153c705f621c89f2a51602 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-15pazsc-489cdb01e3153c705f621c89f2a51602 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><strong><a href=\"https:\/\/apps.apple.com\/us\/app\/stem-global-service\/id6502402821\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36591\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png\" alt=\"\" width=\"250\" height=\"84\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png 499w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-300x100.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-495x167.png 495w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-nglvjg-7cf6b28a470171897f2aa8f52850d448\">\n#top .av_textblock_section.av-nglvjg-7cf6b28a470171897f2aa8f52850d448 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-nglvjg-7cf6b28a470171897f2aa8f52850d448 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.stem.stemglobalservice&#038;hl=en\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36596\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png\" alt=\"\" width=\"250\" height=\"74\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png 564w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge-300x89.png 300w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8svvcgj-ba452780d79195ffcf825772fcf9b377\">\n.avia-section.av-m8svvcgj-ba452780d79195ffcf825772fcf9b377{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_5'  class='avia-section av-m8svvcgj-ba452780d79195ffcf825772fcf9b377 main_color avia-section-default avia-no-border-styling  avia-builder-el-26  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8svorh6-0f50831cb1492343cf0ace6facb8cab9\">\n#top .av-special-heading.av-m8svorh6-0f50831cb1492343cf0ace6facb8cab9{\npadding-bottom:10px;\ncolor:#06447b;\n}\nbody .av-special-heading.av-m8svorh6-0f50831cb1492343cf0ace6facb8cab9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m8svorh6-0f50831cb1492343cf0ace6facb8cab9 .special-heading-inner-border{\nborder-color:#06447b;\n}\n.av-special-heading.av-m8svorh6-0f50831cb1492343cf0ace6facb8cab9 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m8svorh6-0f50831cb1492343cf0ace6facb8cab9 av-special-heading-h4 custom-color-heading  avia-builder-el-27  el_before_av_one_fifth  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >STEM Connect Pro App<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-40wwzvw-d35e37c961a7fa18a2f1ae9b334096c7\">\n.flex_column.av-40wwzvw-d35e37c961a7fa18a2f1ae9b334096c7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-40wwzvw-d35e37c961a7fa18a2f1ae9b334096c7 av_one_fifth  avia-builder-el-28  el_after_av_heading  el_before_av_two_fifth  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3lrbd4c-bc70903d8730ffdb825a59acfae6dc60\">\n#top .hr.hr-invisible.av-3lrbd4c-bc70903d8730ffdb825a59acfae6dc60{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-3lrbd4c-bc70903d8730ffdb825a59acfae6dc60 hr-invisible  avia-builder-el-29  el_before_av_textblock  avia-builder-el-first  av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8swb20e-0e0c87b160e4c3de4b8434284912a248\">\n#top .av_textblock_section.av-m8swb20e-0e0c87b160e4c3de4b8434284912a248 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8swb20e-0e0c87b160e4c3de4b8434284912a248 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-16597\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2025\/03\/Icona-App-STEM-CONNECT-PRO-512x512px.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-36y5owc-65ddadcaaa6c78f4ac5cd98984a893a8\">\n.flex_column.av-36y5owc-65ddadcaaa6c78f4ac5cd98984a893a8{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-36y5owc-65ddadcaaa6c78f4ac5cd98984a893a8 av_two_fifth  avia-builder-el-31  el_after_av_one_fifth  el_before_av_two_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-m8svpb8q-74793016d8250879b506c9644ba9d55d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Stem CONNECT Pro is the app designed for firmware updates for O3Z Tech (up to version 03.02), Sherpa, Sherpa Slim (up to version 03.09), and Sally-CAB. With this app, using the BLE connection, you can quickly perform updates, ensuring that each device always works at its best.<\/p>\n<p>For versions after 03.02 of O3Z Tech and 03.09 of Sherpa Slim, download the STEM Global Service app.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2no6u6k-d30258501a4f754ba2d9daa259b6cd98\">\n.flex_column.av-2no6u6k-d30258501a4f754ba2d9daa259b6cd98{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2no6u6k-d30258501a4f754ba2d9daa259b6cd98 av_two_fifth  avia-builder-el-33  el_after_av_two_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8sw08xh-d88404182c37b59788529691d348a5c8\">\n#top .av_textblock_section.av-m8sw08xh-d88404182c37b59788529691d348a5c8 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8sw08xh-d88404182c37b59788529691d348a5c8 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><strong><a href=\"https:\/\/apps.apple.com\/us\/app\/stem-connect-pro\/id1577069998\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36590\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png\" alt=\"\" width=\"250\" height=\"84\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png 499w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-300x100.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-495x167.png 495w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8sw6dyf-4ce2884d2b9fda220dee13a5a413b6b0\">\n#top .av_textblock_section.av-m8sw6dyf-4ce2884d2b9fda220dee13a5a413b6b0 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8sw6dyf-4ce2884d2b9fda220dee13a5a413b6b0 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.stem.stemconnectpro\" target=\"_blank\" rel=\"noopener\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36595\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge-300x89.png\" alt=\"\" width=\"250\" height=\"74\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge-300x89.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png 564w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/strong><\/a><\/p>\n<\/div><\/section><\/p><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l09a3u5q-799e7cc1216abf75691e0eb06cfb51c7\">\n.avia-section.av-l09a3u5q-799e7cc1216abf75691e0eb06cfb51c7{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_6'  class='avia-section av-l09a3u5q-799e7cc1216abf75691e0eb06cfb51c7 main_color avia-section-default avia-no-border-styling  avia-builder-el-36  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l09a7m3q-f136e2d8eb107dfb76b25eb606b51fe9\">\n#top .av-special-heading.av-l09a7m3q-f136e2d8eb107dfb76b25eb606b51fe9{\npadding-bottom:10px;\ncolor:#06447b;\n}\nbody .av-special-heading.av-l09a7m3q-f136e2d8eb107dfb76b25eb606b51fe9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l09a7m3q-f136e2d8eb107dfb76b25eb606b51fe9 .special-heading-inner-border{\nborder-color:#06447b;\n}\n.av-special-heading.av-l09a7m3q-f136e2d8eb107dfb76b25eb606b51fe9 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l09a7m3q-f136e2d8eb107dfb76b25eb606b51fe9 av-special-heading-h4 custom-color-heading  avia-builder-el-37  el_before_av_one_fifth  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >STEM O3Z-Tech App (up to version 03.02)<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-21nxbho-883053eec9447184f4332d29bf6d0f9d\">\n.flex_column.av-21nxbho-883053eec9447184f4332d29bf6d0f9d{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-21nxbho-883053eec9447184f4332d29bf6d0f9d av_one_fifth  avia-builder-el-38  el_after_av_heading  el_before_av_two_fifth  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kbz1ik-e7970299cf32f6f9e6683678fa6c6943\">\n#top .hr.hr-invisible.av-1kbz1ik-e7970299cf32f6f9e6683678fa6c6943{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-1kbz1ik-e7970299cf32f6f9e6683678fa6c6943 hr-invisible  avia-builder-el-39  el_before_av_textblock  avia-builder-el-first  av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l09a4ujx-2f8b7f348132c0ef1f00a69d3e901b2b\">\n#top .av_textblock_section.av-l09a4ujx-2f8b7f348132c0ef1f00a69d3e901b2b .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-l09a4ujx-2f8b7f348132c0ef1f00a69d3e901b2b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36584\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px.png 2134w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-300x300.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-1030x1030.png 1030w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-80x80.png 80w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-768x768.png 768w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-1536x1536.png 1536w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-2048x2048.png 2048w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-36x36.png 36w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-180x180.png 180w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-1500x1500.png 1500w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-O3Z-TECH-DEF-512x512px-705x705.png 705w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11p83e4-77753ffa5a3360167f061128970bd3dd\">\n.flex_column.av-11p83e4-77753ffa5a3360167f061128970bd3dd{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-11p83e4-77753ffa5a3360167f061128970bd3dd av_two_fifth  avia-builder-el-41  el_after_av_one_fifth  el_before_av_two_fifth  flex_column_div av-zero-column-padding  '     ><p><section  class='av_textblock_section av-l0jh6f2c-98e83e862d4652307e374f1b55cd096f '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>With the STEM O3Z-Tech app, every stage of the ozone treatment is under your control, even from outside the vehicle. Its BLE technology allows you to monitor the sanitization process in real-time, download the treatment report, and perform diagnostics to check the proper functioning of the device.<\/p>\n<p>For versions after 03.02, download the STEM Global Service app.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8r3yv1h-4042513ff22c3dbcb5fee06a62f2e974\">\n#top .av_textblock_section.av-m8r3yv1h-4042513ff22c3dbcb5fee06a62f2e974 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8r3yv1h-4042513ff22c3dbcb5fee06a62f2e974 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><div id=\"test-popup-01\" class=\"white-popup mfp-hide\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-46644 aligncenter\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2025\/03\/Base-schermo-O3Z-Tech_Tavola-disegno-1.jpg\" alt=\"O3Z-Tech-versione\" width=\"300\" height=\"230\" \/><\/div>\n<p><a class=\"open-popup-link\" href=\"#test-popup-01\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-46615\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2025\/03\/icons8-informazioni-20.png\" alt=\"Info\" width=\"20\" height=\"20\" \/><\/a><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-spzv2k-cc70d930e5ea41a266afb0b4b00a62f2\">\n.flex_column.av-spzv2k-cc70d930e5ea41a266afb0b4b00a62f2{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-spzv2k-cc70d930e5ea41a266afb0b4b00a62f2 av_two_fifth  avia-builder-el-44  el_after_av_two_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l09a5d8y-7844282dc60e61b482db27277879b5e1\">\n#top .av_textblock_section.av-l09a5d8y-7844282dc60e61b482db27277879b5e1 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-l09a5d8y-7844282dc60e61b482db27277879b5e1 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><strong><a href=\"https:\/\/apps.apple.com\/us\/app\/o3z-tech-connect\/id1609095280\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36590\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png\" alt=\"\" width=\"250\" height=\"84\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png 499w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-300x100.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-495x167.png 495w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l09a5lp7-413066fefb9bd8f3108c851500656bd4\">\n#top .av_textblock_section.av-l09a5lp7-413066fefb9bd8f3108c851500656bd4 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-l09a5lp7-413066fefb9bd8f3108c851500656bd4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.stem.user.o3ztechconnect&#038;hl=en\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36596\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png\" alt=\"\" width=\"250\" height=\"74\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png 564w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge-300x89.png 300w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2cx4xt8-d5325da4ac946fde11e7831e3aa6d315\">\n.avia-section.av-2cx4xt8-d5325da4ac946fde11e7831e3aa6d315{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_7'  class='avia-section av-2cx4xt8-d5325da4ac946fde11e7831e3aa6d315 main_color avia-section-default avia-no-border-styling  avia-builder-el-47  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lk80gocd-b8abd050900d3a8e8be65a23c1768460\">\n#top .av-special-heading.av-lk80gocd-b8abd050900d3a8e8be65a23c1768460{\npadding-bottom:10px;\ncolor:#06447b;\n}\nbody .av-special-heading.av-lk80gocd-b8abd050900d3a8e8be65a23c1768460 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lk80gocd-b8abd050900d3a8e8be65a23c1768460 .special-heading-inner-border{\nborder-color:#06447b;\n}\n.av-special-heading.av-lk80gocd-b8abd050900d3a8e8be65a23c1768460 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lk80gocd-b8abd050900d3a8e8be65a23c1768460 av-special-heading-h4 custom-color-heading  avia-builder-el-48  el_before_av_one_fifth  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >STEM Sally-CAB App<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1wjpsx8-42c2680badddc69202c6a46ab078fa66\">\n.flex_column.av-1wjpsx8-42c2680badddc69202c6a46ab078fa66{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1wjpsx8-42c2680badddc69202c6a46ab078fa66 av_one_fifth  avia-builder-el-49  el_after_av_heading  el_before_av_two_fifth  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1mv07ws-8782fa4f5ee6efa2c09b618637796009\">\n#top .hr.hr-invisible.av-1mv07ws-8782fa4f5ee6efa2c09b618637796009{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-1mv07ws-8782fa4f5ee6efa2c09b618637796009 hr-invisible  avia-builder-el-50  el_before_av_textblock  avia-builder-el-first  av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lk80hfjr-513772e5ad9a4d803d5fb8ec92499cae\">\n#top .av_textblock_section.av-lk80hfjr-513772e5ad9a4d803d5fb8ec92499cae .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-lk80hfjr-513772e5ad9a4d803d5fb8ec92499cae '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36653\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px.png 2134w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-300x300.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-1030x1030.png 1030w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-80x80.png 80w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-768x768.png 768w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-1536x1536.png 1536w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-2048x2048.png 2048w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-36x36.png 36w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-180x180.png 180w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-1500x1500.png 1500w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Icona-App-STEM-CONNECT-SALLY-CAB-DEF-512x512px-705x705.png 705w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19irzd8-5da6132f0ec952665f5ec9db6b7516fb\">\n.flex_column.av-19irzd8-5da6132f0ec952665f5ec9db6b7516fb{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-19irzd8-5da6132f0ec952665f5ec9db6b7516fb av_two_fifth  avia-builder-el-52  el_after_av_one_fifth  el_before_av_two_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-lk80i2sg-ad9e61042e1b11e13b696346bc5f5250 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Always keep track of the Sally-CAB biocontainment system with the dedicated app! The BLE connection allows you to monitor the device&#8217;s status, adjust the ventilation level as needed, and access diagnostics to verify its correct operation. Find everything at your fingertips for easier and safer management.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mbae5o-5520d9fbef32bb0d9324ccd2796809ca\">\n.flex_column.av-mbae5o-5520d9fbef32bb0d9324ccd2796809ca{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-mbae5o-5520d9fbef32bb0d9324ccd2796809ca av_two_fifth  avia-builder-el-54  el_after_av_two_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lk80iqbz-bc5c88e2df54de2156a4625b1f5856ed\">\n#top .av_textblock_section.av-lk80iqbz-bc5c88e2df54de2156a4625b1f5856ed .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-lk80iqbz-bc5c88e2df54de2156a4625b1f5856ed '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><strong><a href=\"https:\/\/apps.apple.com\/us\/app\/sally-cab-connect\/id6444179178\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36590\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png\" alt=\"\" width=\"250\" height=\"84\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png 499w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-300x100.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-495x167.png 495w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lk80j2ko-7d8510de8e8a216c4b0e973e31d661ea\">\n#top .av_textblock_section.av-lk80j2ko-7d8510de8e8a216c4b0e973e31d661ea .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-lk80j2ko-7d8510de8e8a216c4b0e973e31d661ea '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.stem.user.sallycabconnect&#038;hl=en\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36596\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png\" alt=\"\" width=\"250\" height=\"74\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png 564w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge-300x89.png 300w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8svvwcz-62d5f4f7ae5946f6c2c9f84a58ad9ff8\">\n.avia-section.av-m8svvwcz-62d5f4f7ae5946f6c2c9f84a58ad9ff8{\nbackground-color:#ffffff;\nbackground-image:unset;\n}\n<\/style>\n<div id='av_section_8'  class='avia-section av-m8svvwcz-62d5f4f7ae5946f6c2c9f84a58ad9ff8 main_color avia-section-default avia-no-border-styling  avia-builder-el-57  el_after_av_section  avia-builder-el-last  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8svswyd-a0fe4dd74fcec69065b50c124d1ec781\">\n#top .av-special-heading.av-m8svswyd-a0fe4dd74fcec69065b50c124d1ec781{\npadding-bottom:10px;\ncolor:#06447b;\n}\nbody .av-special-heading.av-m8svswyd-a0fe4dd74fcec69065b50c124d1ec781 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-m8svswyd-a0fe4dd74fcec69065b50c124d1ec781 .special-heading-inner-border{\nborder-color:#06447b;\n}\n.av-special-heading.av-m8svswyd-a0fe4dd74fcec69065b50c124d1ec781 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-m8svswyd-a0fe4dd74fcec69065b50c124d1ec781 av-special-heading-h4 custom-color-heading  avia-builder-el-58  el_before_av_one_fifth  avia-builder-el-first '><h4 class='av-special-heading-tag '  itemprop=\"headline\"  >Sherpa Slim CONNECT App (up to version 03.09)<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-29uvgks-5774131de13008d01a29c813f4c95003\">\n.flex_column.av-29uvgks-5774131de13008d01a29c813f4c95003{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-29uvgks-5774131de13008d01a29c813f4c95003 av_one_fifth  avia-builder-el-59  el_after_av_heading  el_before_av_two_fifth  first flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1osynho-61c9b2e98c552ff29c7db8b6d75775ff\">\n#top .hr.hr-invisible.av-1osynho-61c9b2e98c552ff29c7db8b6d75775ff{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-1osynho-61c9b2e98c552ff29c7db8b6d75775ff hr-invisible  avia-builder-el-60  el_before_av_textblock  avia-builder-el-first  av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8swbtl1-ae8d3080b5c8109c4168e4e8866ea900\">\n#top .av_textblock_section.av-m8swbtl1-ae8d3080b5c8109c4168e4e8866ea900 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8swbtl1-ae8d3080b5c8109c4168e4e8866ea900 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36653\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2025\/03\/Icona-App-Sherpa-Slim-DEF-iOS-1024x1024px-1.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-z8gd3g-521153949e56dbe6ebbe11863a308058\">\n.flex_column.av-z8gd3g-521153949e56dbe6ebbe11863a308058{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-z8gd3g-521153949e56dbe6ebbe11863a308058 av_two_fifth  avia-builder-el-62  el_after_av_one_fifth  el_before_av_two_fifth  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-m8svt79e-c2b969a72f376c27c15eda6abe7e9dc9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>With Sherpa Slim CONNECT, managing the Sherpa Slim assisted loading system is simple and fast. Compatible with models up to the 03.09 version, the app allows you to monitor the device status, run diagnostics, and enable programming conveniently from your smartphone, thanks to the BLE connection.<\/p>\n<p>For versions after 03.09, download the STEM Global Service app.<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-p05ma4-7152a37cfdfb0f186b08077795dbbe1f\">\n.flex_column.av-p05ma4-7152a37cfdfb0f186b08077795dbbe1f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-p05ma4-7152a37cfdfb0f186b08077795dbbe1f av_two_fifth  avia-builder-el-64  el_after_av_two_fifth  avia-builder-el-last  flex_column_div av-zero-column-padding  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8sw14nw-2804b75aa3e6346de616a1294b54c668\">\n#top .av_textblock_section.av-m8sw14nw-2804b75aa3e6346de616a1294b54c668 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8sw14nw-2804b75aa3e6346de616a1294b54c668 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><strong><a href=\"https:\/\/apps.apple.com\/us\/app\/sherpa-slim-connect\/id6472646985\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36590\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png\" alt=\"\" width=\"250\" height=\"84\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917.png 499w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-300x100.png 300w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/Download_on_the_App_Store_Badge_US-UK_blk_092917-495x167.png 495w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/strong><\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m8sw453q-751173779425febc8c360a7b6f902b73\">\n#top .av_textblock_section.av-m8sw453q-751173779425febc8c360a7b6f902b73 .avia_textblock{\ncolor:#000000;\n}\n<\/style>\n<section  class='av_textblock_section av-m8sw453q-751173779425febc8c360a7b6f902b73 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><p><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=it.stem.user.sherpaslimconnect&#038;hl=en\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-36596\" src=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png\" alt=\"\" width=\"250\" height=\"74\" srcset=\"https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge.png 564w, https:\/\/www.stem.it\/wp-content\/uploads\/2023\/07\/google-play-badge-300x89.png 300w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/a><\/p>\n<\/div><\/section><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_8'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-16556'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16556","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Stem Ems<\/title>\n<meta name=\"description\" content=\"ARE YOU AN OPERATOR OR A STEM TECHNICIAN? DOWNLOAD OUR APPS TO CONNECT TO YOUR DEVICE\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - Stem Ems\" \/>\n<meta property=\"og:description\" content=\"ARE YOU AN OPERATOR OR A STEM TECHNICIAN? 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